Ethnography
Define
A qualitative research method where behaviour Is observed In Its natural setting
Ethnography is a practice that emphasizes the detailed observation of people in naturally occurring settings. It originated in anthropology, with researchers studying a culture by spending long periods of time within it.
In user Experience terms, ethnography is when researchers observe and/or interact with users in areas of their everyday lives. This contrasts with interview-based research which is usually more time limited, takes place outside the user's environment and is limited to a specific discussion format.
Ethnography enables researchers to go beyond demographics and gather rich data about users' lifestyles, attitudes, motivations and context that couldn't be achieved through other methods.
Resources
- 📃 Ethnography in UX - UX Matters
- 📘 Ethnography: Principles in Practice - Martyn Hammersley
- 📃 Making the Most of Ethnographic Research - UX Magazine